Everything You Need to Know
Honest answers to your questions. No marketing speak. Just facts.
Pricing & Payment Questions
We've eliminated everything that doesn't directly benefit you. No fancy offices, no account managers taking commissions, no bloated overhead. We focus exclusively on small business websites, which lets us perfect our process and pass the savings to you. Think of us as the Southwest Airlines of web design - no frills, just great service at an unbeatable price.
Absolutely none. The $270 CAD setup fee and $5.50 CAD monthly hosting are the only costs. The only additional expense you might have is a domain name (about $20 CAD/year) if you don't already own one. We even help you register it at cost - no markup.
We accept all major credit cards.
No contracts ever. You can cancel your hosting anytime with 30 days notice. We earn your business month after month by providing great service, not by locking you into contracts.
We offer a 30-day money-back guarantee. If you're not completely happy with your website within 30 days of launch, we'll refund your fees in full. No questions asked.
Process & Timeline Questions
5 business days from start to launch, as long as you provide any needed information promptly. Day 1: payment and website requirement form. Days 2-4: we build your site. Day 5: you review and we launch. It's that simple.
The basics: your logo (if you have one), any photos you want to use, and information about your services. If you don't have these ready, we can work with stock photos and write content based on the website requirement form. The less you have, the more we create for you.
Yes! You get unlimited revisions for the first 30 days. After that, small text changes are free, and larger updates are available at reasonable rates. Most clients need very few changes after the initial period.
Contact us about rush delivery. Depending on our current workload, we can sometimes accommodate faster timelines for a small rush fee.
Technical Questions
Yes, 100%. You own all the code, design, and content. If you ever want to move to another hosting provider, we'll provide all your files. No hostage situations here.
We can add a content management system if you want to make regular updates yourself. However, most of our clients prefer to email us changes - it's often faster than learning a new system.
Absolutely. Every website we build is mobile-responsive, meaning it automatically adjusts to look perfect on phones, tablets, and computers. With 60% of searches on mobile, this isn't optional - it's essential.
Very fast. We guarantee load times under 3 seconds on standard internet connections. Our global CDN serves your site from servers near your visitors, ensuring quick loading anywhere.
Results & Performance Questions
We build every website with SEO best practices, submit it to Google, and optimize for local searches. Most clients start seeing search traffic within 30 days. Higher rankings depend on competition and ongoing SEO efforts.
This varies by business and location. We set up Google Analytics so you can track exactly how many people visit, where they come from, and what they do on your site.
No honest company can guarantee specific rankings - Google's algorithm is complex and constantly changing. We do guarantee your site will be built with current SEO best practices and will be submitted to search engines.
Getting Started Questions
Click any "Get Started" button on our site. You'll be taken to our secure client portal where you can provide your business information and complete payment. The whole process takes about 15 minutes.
Contact us! We're happy to answer any questions by email or schedule a free consultation call. No high-pressure sales tactics - just honest answers to help you make the best decision for your business.
DIY builders require your time and technical knowledge. With us, you get professional design, expert copywriting, and technical optimization - all done for you in 5 days. Most business owners find their time is better spent running their business, not learning web design.
Still Have Questions?
We're here to help you make the best decision for your business.